Contact Us
We are here to help with submissions, peer review, editorial queries, and platform support.
Typical response: 1 to 2 business days
How to reach us
Email: [email protected]
Email is the fastest way to reach the team. Include your manuscript ID if available.
Response times
- Most queries answered within 1 to 2 business days.
- Complex production or billing questions may take longer; we will acknowledge receipt and provide an ETA.
Editorial contacts
- Submission and scope: Guidance on suitability, journal fit, and manuscript preparation.
- Peer review: Questions about timelines, reviewer invitations, or policy.
Technical support
- Account access, password reset, or profile issues.
- Uploading files, formatting checks, and PDF proofs.
- Platform bugs or outages. Please share browser, OS, and screenshots if possible.
Press and partnerships
For media inquiries, institutional partnerships, or data requests, contact the editorial office via the primary email above. Please include a brief description of your request and timeline.
Office hours
Monday to Friday, excluding major holidays.
FAQs
- Where do I find author guidelines? See the Instructions for Authors section of the journal website.
- How do I track my submission? Log in to your ManuscriptZone account to view status and messages.
Primary contact
Editorial Office
Email: [email protected]